| Contact | Phone Number |
| General Questions About Medicaid | (334) 242-5000 |
| Office of Medicaid Commissioner | (334) 242-5600 |
| Fair Hearings | (334) 242-5741 |
| Recipient Call Center (Inquiry Helpline) with options for the following:Basic Eligibility QuestionsMedicaid for the Elderly and Disabled Dental Services (For children under age 21)EPSDT (Child Health Screenings/Well-Child Checkups)Home and Community-Based Services (Waivers) Long Term Care AssistanceNursing Home Care Personal Care (for children under 21)Pharmacy – Drug LimitsTransportation – Non-Emergency Transportation / Request A Voucher / Air Transportation / Emergency Transportation | 1-800-362-1504 |
| Mental Health Services (Community Mental Health Centers, Psychologists, Psychiatric Treatment Facilities) | 1-800-361-4491 |
| Pharmacy – Administration / Drug Information / Federal Drug Rebate / Preferred Drug List / DUR | (334) 242-5050 |
| Pharmacy – Prior Authorization / Overrides – Recipient or Provider Calls | 1-800-748-0130 x2020 |
For assistance on better understanding Medicaid Waivers in Alabama, please reach out to Disability Advocacy Solutions.
Disability Advocacy Solutions LLC 